Accessibility Statement

This statement applies to www.fleet-tc.gov.uk

This website is run by Fleet Town Council. We want as many people as possible to be able to use this site. This means you should be able to:

• Zoom in up to at least 200% without text spilling off the screen
• Change colours, contrast levels and fonts
• Navigate most of the website using a keyboard
• Listen to most of the website using a screen reader

We’ve also made out website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Our new website was contracted to be built to WCAG 2.1 AA standards. Due to content there may be some parts that are not fully accessible. Staff have carried out some basic accessibility checks including: zoom, alt text, colour contrasts, links, headers, focus indicators and sample pages read with a screen reader and navigated with keyboard controls.

We know some parts of this website are not fully accessible. We know:

• Some documents may not be fully accessible to screen reader software such as archived newsletters and scanned AGAR documents. Some historic papers may be difficult to navigate using just a keyboard. Should you require an accessible version of any of these please let us know.
• Some page headers/other design aspects may have colour contrast issues where an image is situated behind the text.

Any further issues found will be added to this page and corrected in due course.

If you need information on this website in a different format such as accessible PDF or large print please contact:

Email: info@fleet-tc.gov.uk

1. Add the web address (URL) of the page the content is on
2. Describe the format you need
3. State which language you require
4. Enter your name and email address

Alternatively you can call us on 01252 625246.

We’ll consider your request and get back to you as soon as possible.

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact us on the contact details above.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Fleet Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We will work to improve both compliance and the experience of our users.

The non-compliances we are currently aware of are listed below. If you believe there are other issues, please contact us.

The non accessible content currently known:

• Some older documents may not meet accessibility standards and may not be fully accessible to screen reader software – such as archived newsletters, older PDFs and scanned AGAR documents. This does not meet WCAG 2.1 success criterion 4.1.2. Please see disproportionate burden for further details.
• Some page headers/other design aspects may have colour contrast issues where an image is situated behind the text.

PDF’s & Other Documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We therefore do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.

It is not possible to correct all PDFs e.g. Agendas and Minutes as going through this process would bring a disproportionate burden on the Council. Under the Transparency Code, only 12 months of minutes and agendas must be published on the website. Going through the process to change all historic Minutes and Agendas into accessible documents would be a very time-consuming exercise and disproportionate to the demand. If anyone requires minutes and agendas from an earlier period and they are not accessible, staff will help to ensure they receive a copy that is accessible to them and will edit these documents on a case by case basis.

Some AGAR documents published on the Finance section of this website have been manually signed and therefore scanned in and published. This means that some of these documents are not accessible to a screen reader and therefore are not compliant. Documents 2024 onwards are now signed with electronic signatures to resolve this issue.

We will continue working towards meeting WCAG level AA, including:

• maintaining and creating accessible content in line with best practice guidance
• working with web developers to fix content issues with our website
• guidance to help all document creators to develop accessible documents

We will periodically test this website using automated online tools and brower plugins as well as manual checks.

We test word documents for accessibility before converting to PDF.